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Referral Exchange

Referral Exchange aims to digitise all healthcare referrals in Singapore, starting with subsidised specialist referrals. It is a backend layer that integrates with all major healthcare IT systems and consolidates all the API endpoints, so that they are easily consumable by upstream systems.

SINCE 2024

Active
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Product Overview

Team Members

6

1PM

2Engineer

½Ops

Policy

kenneth-avatarnixon-avataroliver-avatarzheng-avatarsuhaila-avatarbenjy-avatar

Cost Per Quarter

$294,396
Show breakdown

Growth

13/13

Public Hospitals Onboarded

+225%
8/23

Polyclinics Onboarded

0%

Key Highlights

Q2 2024 Apr-June

  • Pilot to allow GP clinics to make digital referrals to 8 Polyclinics under NHG for critical diagnostic services
    • Polyclinics onboarded: AMK Polyclinic, Geylang Polyclinic, Hougang Polyclinic, Kallang Polyclinic, Sembawang Polyclinic, Toa Payoh Polyclinic, Woodlands Polyclinic, Yishun Polyclinic, AMK-Thye Hua Kwan Hospital
  • Fully digitised NHG Diagnostics’ Radiology and Laboratory Referral Forms, so GP doctors do not need to fill out a manual form
  • Fully digitised MOH’s CHAS referral form for subsidised specialist referrals, so GP doctors do not need to fill out a manual form
  • Improved the user experience for subsidised specialist referrals for patients not in SingHealth’s patient records

Q1 2024 Jan-Mar

  • Pilot to allow GP clinics to make digital referrals to more than 300 SingHealth Specialist Outpatient Clinics (SOCs) for specialist treatment
    • Hospitals onboarded: Singapore General Hospital, Changi General Hospital, Sengkang General Hospital, KK Women’s and Children’s Hospital, and National Dental Centre Singapore
    • Completed integration with SingHealth’s PartnersBuddy to access SingHealth SOC appointment slots
    • Completed penetration testing with Cure53 to ensure system security
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