OGP Products

The EnterpriseSG team seeks to build a communications-centric and cost-effective Zendesk-based grant processing system to improve application processing time and reduce friction for businesses seeking to expand overseas via the Market Readiness Assistance grant.

SINCE 2024

Pilot
Product screenshot

Product Overview

Team Members

4

2Engineer

Design

chinyao-avatarrichardyak-avataryuanruo-avatarshanty-avatar

Cost Per Quarter

$262,667
Show breakdown

Key Highlights

Q1 2024 Feb-Mar

  • Zendesk application
    • Setup Zendesk SaaS to get communications platforms out of the box and avoid expensive custom rebuild
    • Fraud Detection Platform integration to detect conflict of interest between grant applicants and vendors
    • ACRA Vault integration to obtain trusted and verified corporate data
    • FormSG webhook integration for a smooth application experience
  • Market Readiness Assistance Isomer page
    • Structured content and improved copywriting to ensure grant terms and conditions are understandable
    • Improved FAQ answers
    • User testing to determine
Build by
OGP Logo
LinkedIn Logofacebook LogoInstagram Logo
©2023 Open Government Products
0 COMBO