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ActiveSG was conceptualised under Vision 2030 as a national movement for sport, regardless of age and ability. This web application allows users to book sporting facilities, sign up for fitness programs and also handle gym/ swim passes.

SINCE 2023

Active
Product screenshot

Product Overview

Team Members

12

Engineer

2⅓Design

1Ops

½Policy

austin-avatardexter-avatarjavin-avatarkarrui-avatarsebastian-avatarxianxiang-avatarzixiang-avatarjingru-avatarkhaleedah-avatarrachael-avatarkahhow-avatarhuixuan-avatar

Cost Per Quarter

$680,707
Show breakdown

Usage

60,287

Number of bookings

+15934%
77,959

Number of active users

+15368%
249

Total number of facilities available

+1283%

Key Highlights

Q2 2024 Apr-Jun

  • Introduced quality of life features to improve user experience
    • peak demand indicator
    • Conflict detection jobs to prevent double-booking issues
  • Delivered engineering and scaling improvements to improve stability and performance
    • Parallelising ballots jobs
    • Improved observability and error-handling with bullboard and easy retries
    • Performed zero downtime database upgrades
    • Optimised queries, indexes, and bottlenecks from performance/load tests
  • Performed zero downtime credit migrations
  • Improved bot detection and rate-limits to prevent misuse of system
  • Built admin user imitation to accelerate user acceptance tests

Q1 2024 Jan-Apr

  • Facility booking live on production
  • Added support for facility closure and reversal
  • Programme booking introduced (only live in production in June 2024)
  • Handling of supplementary accounts introduced so parents can associate child accounts
  • Accounting reports (Ad hoc bank transactions, account journals, detailed accounting entries report) introduced
  • Corporate booking features introduced: bulk booking, cancellation, corporate booking history
  • Differentiated pricing between SG/PR and other membership types
  • Added email notifications for bookings
  • Training and ops support for internal workflows across corporate booking, programs and centre ops teams
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