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PaySG is a Whole-of-Government trusted platform that makes it easy for Singapore government agencies to accept online payments from individuals and businesses.

SINCE 2023

Active
Product screenshot

Product Overview

Team Members

5

1PM

2Engineer

⅔Design

1Ops

pete-avatarantariksh-avatarzeke-avatarsufyan-avatarjerica-avatar

Cost Per Quarter

$535,791
Show breakdown

Usage

9.99M

Transaction value

-31%
29,810

Number of transactions

-27%
9

Number of active use cases

+200%

Satisfaction

93.35%

Payer satisfaction

-2%

Key Highlights

Q2 2024 Apr-Jun

  • Launched DBS Direct Bank PayNow integration to lower transaction costs
  • Launched refund APIs, supporting partial refunds and multiple refunds
  • Support no GST option for payment services that are not subjected to GST

Q1 2024 Jan-Mar

  • Launched OCBC Direct Bank Paynow Integration to lower transaction cost
  • Launched multi-line items per invoice feature to facilitate recording of multiple items
  • Prototyped a recurring payment flow and multi-processor flow

Q4 2023 Oct-Dec

  • Added support for Plumber integration, allowing government agencies to integrate PaySG with Plumber pipes.
  • Launched a fine enforcement use case involving FormSG, PaySG and Plumber - over S$500k volume
  • Recruited a Product Ops specialist, Policy specialist and Product designer

Q3 2023 Jul-Sep

  • Built and launched APIs to support new use cases, allowing users to integrate e-services with PaySG payment pages.
  • Published PaySG user guide

Q2 2023 Apr-Jun

  • Built a new version of PaySG, which is a self-service platform
    • Launched with our partner agency (MOM) and reached $3M transaction value within 1 month
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