OGP Products

PaySG is a Whole-of-Government trusted platform that makes it easy for Singapore government agencies to accept online payments from individuals and businesses.

SINCE 2023

Active
Product screenshot

Product Overview

Team Members

7

1PM

2Engineer

Design

1Ops

Policy

pete-avatarantariksh-avatarjason-avatarzeke-avatarsufyan-avatarjerica-avatarameliafong-avatar

Cost Per Quarter

$523,321
Show breakdown

Usage

14.4M

Transaction value

-24%
40,800

Number of transactions

-19%
3

Number of active use cases

0%

Satisfaction

95.22%

Payer satisfaction

-3%

Key Highlights

Q1 2024 Jan-Mar

  • Launched OCBC Direct Bank Paynow Integration to lower transaction cost
  • Launched multi line items per invoice feature to facilitate recording of multiple items
  • Prototyped a recurring payment flow and multi processor flow
  • Grew PaySG from 3 use cases to 15 use cases (5x growth), and increased cumulative transaction volume from S$4m to S$31m (7.7x growth).

Q4 2023 Oct-Dec

  • Added support for Plumber integration, allowing government agencies to integrate PaySG with Plumber pipes.
  • Launched a fine enforcement use case involving FormSG, PaySG and Plumber - over S$500k volume
  • Recruited a Product Ops specialist, Policy specialist and Product designer

Q3 2023 Jul-Sep

  • Built and launched APIs to support new use cases, allowing users to integrate e-services with PaySG payment pages.
  • Published PaySG user guide

Q2 2023 Apr-Jun

  • Built a new version of PaySG, which is a self-service platform
    • Launched with our partner agency (MOM) and reached $3M transaction value within 1 month
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