OGP PRODUCTS
Health Appointment System (HAS) is a OGP and HPB initiative to save lives by making preventive care services more accessible. Our goal is to increase adult vaccination rates by making it easy to book appointments at nearby CHAS clinics. We are starting with vaccines and will eventually expand to other medical services (e.g. Healthier SG, cancer screening).
LIVE SINCE 2022
Active Development
Product Overview
Team Members
8
1PM
4⅔Engineer
1Design
⅔Ops
Cost Per Quarter
$654,804
Show breakdown
Growth
13,735
New appointments completed
31,152
New visits completed
713
Total number of clinics
4
Total number of offerings
Cost Effectiveness
$14.59
Cost per appointment and visit
$918
Cost per clinic
$0.00
Cost per admin staff
Satisfaction
34
Net promoter score (-100 to 100)
Key Highlights
Q2 2023 Apr-Jun
- Launched MediPay (new product!)
- Launched Healthier SG Consultation
- Integrate with HSG CRM
- Zero tech solution
- Launched ‘General Consultation’ feature
- 430 participating clinics
- Appointment and remote queuing
- Launched ‘Mammogram Screening’ appointments
- Available at NHG polyclinics
- Introduced Mobile Responsiveness for Clinic Portal
- Completed VAPT and addressed all ‘Critical’, ‘High’ and ‘Medium’ vulnerabilities
Q1 2023 Jan-Mar
- Launched Queue (new product!)
- Launched HPV2 vaccines
- Integrated with HealthHub for Healthier SG launch
- Productionising API endpoints
- Load testing and performance optimisation
- Tech Debt Refactoring
- Created new ‘test’ environment
- Added API and E2E testing
- Improved error logging
- Preparation for incident response
Build by
©2023 Open Government Products