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RedeemSG is a voucher system that helps government agencies easily create, issue, and track the redemption of vouchers. It also bridges merchants and residents for effortless acceptance and spending of Government-issued vouchers.

SINCE 2020

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Product Overview

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Cost Per Quarter

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Amount spent (new redemptions) for the quarter


Transactions for the quarter


Total amount spent to date


Total transactions to date


Total voucher campaigns supported to date

Cost Effectiveness


Cost per redemption




User satisfaction score


Merchant (Android) App Store rating


Merchant (iOS) App Store rating


Key Highlights

Q1 2024 Jan - Mar

  • Launched CDC Vouchers 2024, achieving 95% claims and more than S$255M spent within the first month
  • Launched RedeemSG Rewards for IRAS IRRC and SMU ROSA
  • Integrated with OCBC to provide agencies with more options for their payouts
  • Supported changes required for upcoming NEA and PUB CFHP launch such as handling different eligibility conditions

Q4 2023 Oct - Dec

  • Launched Temasek Polytechnic Campus Care Vouchers for students to support in-campus meal expenses
  • Piloted digital vouchers for HPB Spectacle Fund as part of the National Myopia Prevention Programme
  • Added a statistics page on admin portal for government agencies to view how their voucher campaign is going
  • Allowed email whitelisting for admin portal for whitelisted ‘non gov.sg’ email domains to access
  • Introduced a back-up email service to handle OTP sending if original email service went down

Q3 2023 Jul-Sep

  • Launched 6 Our Tampines Hub voucher campaigns
  • Featured on Singapore Design Week as the only digital product
  • Introduced a feature which allows campaign organisers to create vouchers in bulk
  • Allowed campaign organisers to download user permissions report

Q2 2023 Apr-Jun

  • Launched digital vouchers for Nee Soon GRC and their residents
  • Introduced NRIC whitelisting, a new mode of setting eligibility for campaign organisers
  • Enabled campaign organisers to input their own Twilio credentials on the admin portal
  • Supported multiple bank credentials for voucher campaigns

Q1 2023 Jan-Mar

  • Launched CDC Vouchers 2023, where more than 1 million households claimed their vouchers in 3 weeks
  • Introduced new voucher design where voucher spend can be equally divided between heartland merchants and hawkers, and supermarkets
  • Onboarded 1 additional major supermarket chain

Q4 2022 Oct-Dec

  • Integrated with 5 major supermarket chains’ POS to allow voucher redemption via Point-of-Sales terminal
  • Redesign digital and paper vouchers
  • Completed annual VAPT
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