OGP PRODUCTS
RedeemSG
RedeemSG is a voucher system that helps government agencies easily create, issue, and track the redemption of vouchers. It also enables merchants to easily accept Government-issued vouchers.
LIVE SINCE 2020
Active Development
Product Overview
Team Members
6
1PM
2⅓Engineer
1Design
⅓Policy
Cost Per Quarter
$466,679
Show breakdown
Growth
$31.6M
New redemptions
3.62M
Total households claimed
22,580
Total merchants onboarded
Cost Effectiveness
$0.015
Cost per redemption
$20.67
Cost per merchant
Satisfaction
3.1/5
User satisfaction score
4.1/5
Android app store rating
4.6/5
iOS app store rating
Key Highlights
Q2 2023 Apr-Jun
- Launched digital vouchers for Nee Soon GRC and their residents
- Introduced NRIC whitelisting, a new mode of setting eligibility for campaign organisers
- Enabled campaign organisers to input their own Twilio credentials on the admin portal
- Supported multiple bank credentials for voucher campaigns
Q1 2023 Jan-Mar
- Launched CDC Vouchers 2023, where more than 1 million households claimed their vouchers in 3 weeks
- Introduced new voucher design where voucher spend can be equally divided between heartland merchants and hawkers, and supermarkets
- Onboarded 1 additional major supermarket chain
Q4 2022 Oct-Dec
- Integrated with 5 major supermarket chains’ POS to allow voucher redemption via Point-of-Sales terminal
- Redesign digital and paper vouchers
- Completed annual VAPT
Build by
©2023 Open Government Products