RedeemSG is a voucher system that helps government agencies easily create, issue, and track the redemption of vouchers. It also enables merchants to easily accept Government-issued vouchers.
LIVE SINCE 2020
Active Development
Product Overview
Team Members
6
1PM
2⅓Engineer
1Design
⅓Policy
Cost Per Quarter
$466,679
Show breakdown
Growth
$31.6M
New redemptions
3.62M
Total households claimed
22,580
Total merchants onboarded
Cost Effectiveness
$0.015
Cost per redemption
$20.67
Cost per merchant
Satisfaction
3.1/5
User satisfaction score
4.1/5
Android app store rating
4.6/5
iOS app store rating
Key Highlights
Q2 2023 Apr-Jun
Launched digital vouchers for Nee Soon GRC and their residents
Introduced NRIC whitelisting, a new mode of setting eligibility for campaign organisers
Enabled campaign organisers to input their own Twilio credentials on the admin portal
Supported multiple bank credentials for voucher campaigns
Q1 2023 Jan-Mar
Launched CDC Vouchers 2023, where more than 1 million households claimed their vouchers in 3 weeks
Introduced new voucher design where voucher spend can be equally divided between heartland merchants and hawkers, and supermarkets
Onboarded 1 additional major supermarket chain
Q4 2022 Oct-Dec
Integrated with 5 major supermarket chains’ POS to allow voucher redemption via Point-of-Sales terminal