OGP PRODUCTS

RedeemSG is a voucher system that helps government agencies easily create, issue, and track the redemption of vouchers. It also enables merchants to easily accept Government-issued vouchers.

LIVE SINCE 2020

Active Development
Product screenshot

Product Overview

Team Members

6

1PM

2⅓Engineer

1Design

Policy

Cost Per Quarter

$466,679

Show breakdown

Growth

$31.6M

New redemptions

3.62M

Total households claimed

22,580

Total merchants onboarded

Cost Effectiveness

$0.015

Cost per redemption

$20.67

Cost per merchant

Satisfaction

3.1/5

User satisfaction score

4.1/5

Android app store rating

4.6/5

iOS app store rating

Key Highlights

Q2 2023 Apr-Jun

  • Launched digital vouchers for Nee Soon GRC and their residents
  • Introduced NRIC whitelisting, a new mode of setting eligibility for campaign organisers
  • Enabled campaign organisers to input their own Twilio credentials on the admin portal
  • Supported multiple bank credentials for voucher campaigns

Q1 2023 Jan-Mar

  • Launched CDC Vouchers 2023, where more than 1 million households claimed their vouchers in 3 weeks
  • Introduced new voucher design where voucher spend can be equally divided between heartland merchants and hawkers, and supermarkets
  • Onboarded 1 additional major supermarket chain

Q4 2022 Oct-Dec

  • Integrated with 5 major supermarket chains’ POS to allow voucher redemption via Point-of-Sales terminal
  • Redesign digital and paper vouchers
  • Completed annual VAPT
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