Updates

Q1 2025 Jan-Mar

Scan to enter gym & pools
- Improved user experience for accessing and purchasing gym and pool passes
- Improved QR code visibility in dark mode to support quicker scanning
Security improvements
- Prevented misuse of terminated or suspended child accounts
- Introduced a limit on the number of user accounts tied to a single phone number to reduce potential abuse
Admin portal updates
- Added a feedback collection mechanism for admin users
Finance reporting and reconciliation
- Resolved data inconsistencies in finance reports
- Updated report formatting to meet reporting and reconciliation requirements
- Built and exposed a new API endpoint to allow admins to self-serve and download daily finance reports
System reliability
- Conducted Vulnerability Assessment and Penetration Testing (VAPT) to ensure system security and compliance
- A/B tested session timeout durations to optimise user experience while maintaining security
- Fixed bugs and improved system performance across user and admin portals

Scan to enter gym & pools
- Deployed scanners for gym & pool passes across all ActiveSG sport centres
- Display pass QR code by default for quick access
- Improved pass details for better clarity
- Enhanced usability of pass consumption module for on-ground staff
- Introduced dynamic QR codes for added security
Book facilities for children
- Enabled parents to book facilities on behalf of their children using the child’s credits
- Displayed payer information for facility bookings in the admin portal
Users can favourite venues for quicker access when booking
Improved UI consistency of the gym capacity tracker
Admin portal updates
- Admins can now view receipts directly in admin portal
- Introduced a new calendar view to help admins manage facility bookings more efficiently
Enhanced finance reporting
- Automated daily finance report generation for reconciliation
- Built system integration API endpoint to download generated finance reports
Improved system stability and resolved bugs across user and admin portals
- Implemented automated credit reconciliation check to ensure users have accurate balances

Introduced quality of life features to improve user experience
- peak demand indicator
- Conflict detection jobs to prevent double-booking issues
Delivered engineering and scaling improvements to improve stability and performance
- Parallelising ballots jobs
- Improved observability and error-handling with bullboard and easy retries
- Performed zero downtime database upgrades
- Optimised queries, indexes, and bottlenecks from performance/load tests
Performed zero downtime credit migrations
Improved bot detection and rate-limits to prevent misuse of system
Built admin user imitation to accelerate user acceptance tests

Facility booking live on production
Added support for facility closure and reversal
Programme booking introduced (only live in production in June 2024)
Handling of supplementary accounts introduced so parents can associate child accounts
Accounting reports (Ad hoc bank transactions, account journals, detailed accounting entries report) introduced
Corporate booking features introduced: bulk booking, cancellation, corporate booking history
Differentiated pricing between SG/PR and other membership types
Added email notifications for bookings
Training and ops support for internal workflows across corporate booking, programs and centre ops teams