ActiveSG

Community

activesg.gov.sg

ActiveSG is a platform for the public to book sports facilities, join fitness programmes, and access gym and swimming facilities.

Active

Since 2024

Built for citizens

0 COMBO

Metrics

Team Members

⅔PM

3⅓Engineer

⅔Design

1Ops

Cost Per Quarter

$730,709

Show breakdown

$253,544

Salary

$103,206

Infrastructure

$27,264

Security

$222,298

Corporate Overhead

$97,295

Equipment, Software & Office

$27,102

Others

Usage Numbers

341K

Bookings

+1%

55,237

Programme signups

-1%

1.63M

Passes bought

2.96M

Number of hours spent exercising through ActiveSG

+48%

Cost Effectiveness

$0.25

Cost per hour of exercise

-52%

Overall Satisfaction (CSAT)

94.8%

Book a facility

+1%

69.9%

Ballot for a facility

+27%

92.8%

Buy a pass

+6%

92.1%

Scan a pass

+6%

97.9%

Sign up for programme

+1%

Initiative level metrics (Admin portal)

36.8%

Overall satisfaction

35.1%

Utility satisfaction

38.6%